Dr. Mercy Ikhuoria Nwankwo is a Tech enthusiast with a doctorate in Information Technology and two Master of Science degrees - MSc in IT and strategic IT leadership including a double bachelor’s honors degree in Computer Science & Education. She has varied and extensive experience in IT coaching, critical/major incident management, IT relationship building, team/peer mentoring, IT audit, governance, risk and compliance. Within the realm of computer technology she is proficient in product installation and instruction, configuration, maintenance and troubleshooting, documentation, design, and implementation; IT infrastructure on-premises and cloud resources management, data center implementations, cloud services management, networking, telecoms, IT security and risk assessment.
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