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Ms. Devshree Golecha


About Me

Ms. Golecha started her journey at the age of 17 as a door-to-door sales person selling bank accounts in the scorching heat of Mumbai, India. With her inability to speak good English, she had hard time convincing customers at the bank, so her manager thought she would be better off sourcing customers in the field. She was driven, passionate and persistent and, with her hard work, managed to outperform all other sales people to become the Best Sales Person across all bank branches in India. She kept her journey going and in no time, she landed a job with Citibank as an NRI Customer Executive. Ms. Golecha’s career was going well until she realized she was not good enough for the job as she did not have an MBA. Her peers would often criticize her for the lack of a good Master’s degree. She worked hard to pursue an MBA and ranked 21st nationally on her entrance test and went to one of the top B-Schools in India. Her placement post MBA was one of the highest packages at the campus. After getting married, Ms. Golecha moved to the US, leaving her high paying job as a Commercial Banker in India. As she came to the US on a dependent visa, she was not allowed to work. Her husband was very supportive and motivating. With his suggestions and her own desire to bring her life back on track, she decided to volunteer her time as a Research Assistant at the University of Chicago. She also volunteered at a Risk Management company. During that time, her husband introduced the concept of ‘Six Sigma’ to her and recommended she study for the Green Belt certification. She had just given birth to her baby and thought it was a great idea to use the time at home and started preparing for the exam. She was so intrigued by principles of Six Sigma, the rigor and discipline of this methodology made her so excited that she decided to make a career in this field. She cleared her exam and became a Certified Lean Six Sigma Green Belt. Ms. Golecha started working as a Process Engineer with a major Insurance company, leading enterprise wide process improvement and optimization projects. After spending several years optimizing business processes, and having gained substantial experience, she pursued the path of Black Belt and earned certification by ASQ (The Global Voice of Quality) as a Certified Six Sigma Black Belt. Currently, Ms. Golecha works at United Healthcare as a Six Sigma Black Belt driving millions of dollars in benefits to the organization and coaching Green Belts. She calls herself a Process Psychologist as it gives her immense pleasure to listen to customers and fix their business processes by making them lean and effective.

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