Professional Summary
Technical Communicator with over 20 years of experience managing, creating, writing, and editing end-user products and IT documentation. Titles have included, but are not limited to, Sr. Technical Writer, Technical Editor, Lead Writer, Information Architect, Technical Communicator, Business Continuity Planning/Disaster Recovery Documentation Lead, and Project Manager.
Qualifications
•Ability to take long-form writing and condense it to a minimalist style.
•Familiar with writing Developer guides, API reference manuals, architecture flow diagrams, SDK manuals, and more.
•Ability to develop and maintain a level of technical understanding sufficient to interpret raw technical information from engineering teams.
•Ability to identify areas of weakness or gaps in existing documentation processes.
•Ability to track and manage individual documentation deliverables, including analysis, design, development, validation, and delivery.
•Ability to create documentation plans for specific audiences.
•Experience creating and using corporate style guides.
•Experience with development cycles associated with Agile methodologies.
•Experience creating training material.
•Experience with GitHub repos.
•Experience mentoring junior and intermediate technical writers.
•Experience with Asciidocs, Markdown, HTML, CSS, and static site generators.
•Experience with multiple documentation tools to write, format, manage, and publish high-quality content.
•Experience with DevOps and NetOps teams.
Skill Summary
Besides knowledge of the commonly used Technical Communication applications, the following have been used:
•Adobe FrameMaker
•Adobe Illustrator
•Antora
•ArborText Editor (TagTool)
•Asciidoc
•GitHub
•HTMLHelp (.chm)
•Hugo
• MkDocs
•VersionOne
•VirtualBox
